We collect and store the following personal information:
1.1. User Information:
- Email address, contact information (such as name, phone number, and address), and occasionally financial information (e.g., payment card details) required for order processing and delivery.
- Other information, including users’ IP addresses and standard web log information, for system administration purposes, troubleshooting, and analyzing user behavior on our platform.
1.2. Usage Information:
We may collect information about how you interact with our platform, such as device information, access times, browser type, and language preference. This data helps us enhance your experience and improve our services.
- Use of Personal Information
We use the collected personal data for the following purposes:
2.1. Service Provision:
- Providing and personalizing our services, including order processing, delivery, and customer support.
- Resolving disputes, collecting fees, and troubleshooting problems.
- Customizing your experience on our platform based on your preferences.
- Measuring interest in our services and conducting research to improve our offerings.
2.2. Marketing Communications:
With your consent, we may communicate marketing and promotional offers to you based on your preferences. You have the right to withdraw your consent at any time by contacting us or managing your communication preferences through your account settings.
- Data Protection Officers
- Your Rights
As a data subject, you have certain rights regarding your personal data. Subject to applicable laws, these rights include:
4.1. Access, Rectification, and Erasure:
You have the right to access, rectify, and request the erasure of your personal data held by us. You can review and update your account information through your account settings on our platform.
4.2. Restriction of Processing and Data Portability:
You have the right to request the restriction of processing or the portability of your personal data, subject to certain legal requirements.
4.3. Withdrawal of Consent and Objection:
If we process your personal data based on your consent or our legitimate interests, you have the right to withdraw your consent or object to such processing.
4.4. Marketing Communications:
You can manage your communication preferences and opt out of marketing communications by adjusting your settings on our platform or contacting us directly.
- Cookies and Similar Technologies
- Disclosure of Personal Information
We do not sell or rent users’ personal information to third parties for their marketing purposes without your explicit consent. However, we may disclose personal information in the following circumstances:
- To respond to legal requirements and comply with applicable laws and regulations.
- To enforce our policies and terms of service.
- To respond to claims that a posting or other content violates the rights of others.
- To protect the rights, property, or safety of our users, employees, or any other individuals.
- Data Security
We employ reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
- Children’s Privacy
Our platform is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected personal data from a child, please contact us, and we will promptly take steps to delete that information from our records.
- Contact Us